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1. What exactly is OEI?
2. What types of products does OEI market to its customers?
3. What services does OEI offer to its customers?
4. Can I obtain product literature from OEI?
5. Where can I get pricing?
6. What are standard lead-times for products purchased by OEI state customers?
7. Who do I contact if I have technical furniture questions?
8. How do I begin the design process for my upcoming furniture project?
9. What kind of engineering support can OEI provide?
10. What does OEI offer in the way of spaceplanning help?
11. What can the Spaceplanning software do for our industry program?

1. What exactly is OEI?

OEI's background and history go back to that of Krueger International of which OEI is a division. OEI is an acronym for Original Equipment Industries.

Krueger International has been a major manufacturer and supplier of contract, institutional and educational furniture since 1941. The financial stability allows our customers to have proven products produced cost effectively. The company is an employee owned corporation consisting of over 3,000 customer-focused employees.

The OEI division of Krueger International has over 26 years of experience in the Correctional Industries marketplace, including over 20 years in the panel systems furniture, component manufacturing, spaceplanning and installation with UNICOR - Federal Prison Industries. OEI also works currently with state Correctional Industry programs in forty-five states, two jails and Canada.

The OEI Division was formed specifically with Correctional Industries in mind. OEI is dedicated to Correctional Industries. The OEI Division is comprised of 90% technical staff that specializes in product and program development, customer service, spaceplanning, installation, engineering, design and quality control.

2. What types of products does OEI market to its customers?

OEI markets several lines of systems and modular furniture to the Correctional Industries programs throughout the country. In addition to open and closed office systems, OEI offers its customers a full array of filing, storage, tables and seating solutions. Consult your local Correctional Industries program to discover the lines of furniture available to you.

3. What services does OEI offer to its customers?

OEI offers a nationwide spaceplanning staff that specializes in the design of systems and office furniture. OEI is also comprised of a nationwide installation network that fulfills the needs of many of our Correctional Industries customers. Additionally, OEI offers its customers services such as project management and freight and logistics management.

4. Can I obtain product literature from OEI?

Yes you can. However, OEI urges you to first check with your supplier's salesperson or web site to determine if the literature resources can be obtained elsewhere. For UNICOR customers, virtually all price lists and literature can be found at the following link: http://www.unicor.gov/customer/pubs.htm. State Industry customers should consult their local points of contact or State Industries web site for additional information. If the literature resource you are looking for is not within this list, please feel free to reach us with any further requests you might have by linking on the Contact Us section of www.oei-inc.com.

5. Where can I get pricing?

There are several resources for you to obtain pricing. Please check our customer's web sites and literature initially. If you cannot find the information you are looking for, go to Contact Us and fill out the required fields and an OEI representative will contact you.

6. What are standard lead-times for products purchased by OEI State customers?

OEI's standard lead time to correctional industries is 3 weeks on standard products. Lead times to end users will vary by state based on individual manufacturing requirements, so we suggest that you contact your manufacturing representative for information on end user lead times.

7. Who do I contact if I have technical furniture questions?

Go to the Contact Us link of www.oei-inc.com to ask a specific furniture related question.

8. How do I begin the design process for my upcoming furniture project?

Go to the Contact Us link of www.oei-inc.com, click on your state and contact your relevant Point of Contact.

9. What kind of engineering support can OEI provide?

The OEI engineering staff specializes in inmate training in your facility on all product lines. Complete tooling packages for KD programs, drawings of all tooling if you want to make your own, project books with flow charts, assembly instructions, parts diagrams, training for your staff on the proper procedures for installing the furniture at the final site, step by step photos and literature are all services OEI engineering can provide. In addition, refresher training if needed for staff and inmates, KD programs customized to your manufacturing capabilities and skills, technical help with any questions your customers ask you or even technical presentation assistance for those hard to please customers is also available.

10. What does OEI offer in the way of spaceplanning help?

OEI can contract to do all your spaceplanning for you or, if you prefer, we can train your sales staff, factory staff, and inmates to spaceplan using our Spaceplanning software.

11. What can the Spaceplanning software do for our industry program?

Our Spaceplanning software allows anyone with AutoCAD training and a general knowledge of the Systems furniture offering to spaceplan projects of any size. The software program will produce Bills of Materials for your customer with end user pricing included. In addition, the program will produce factory-ordering lists that make it easy to order the exact parts you need for each project. Click here to request your copy of our spaceplanning software.



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